Exchange and Study Abroad Assistant

When you work for the University of Lancashire, you’ll be part of a thriving community of talent that’s united in a common commitment to transform lives. We do this by delivering an outstanding educational experience and creating prosperity and opportunity in the communities we serve. Whatever your role, you’ll be playing a vital part in helping us achieve our vision.

About the role:

An opportunity has arisen for an Exchange and Study Abroad Assistant to support the work of the Global Opportunities team. This role will involve a variety of administrative tasks supporting the team to facilitate and promote global study and placement opportunities to students. 

The postholder will contribute to the delivery of the University’s highly successful suite of global exchange programmes including ISEP, Worldwide and the Turing Scheme. 

Tasks will include responsibility for the day to day administrative support for the universities exchange and study abroad programmes, responding to and managing enquiries by phone, email and in person and data inputting: external IT systems, BANNER, the various mobility tools as well as Excel spreadsheets to support Turing.

You will work with the Team to promote global opportunities for students to study at our partners around the world and also to promote opportunities for students overseas to spend an exchange semester/year in Preston. We are seeking someone who is able to provide a high level of customer service and has the desire to support increases in student and staff mobility at the University. Responsibilities will also include supporting ‘International week’ and the University’s Open Days.

About you:

The successful candidate will have GCSE English Language and Maths Grade C/4 or above (or equivalent). 

You will also have demonstrable experience of working in a customer or student facing environment and knowledge of using Microsoft Office programmes. 

What we can offer you:

Our people are our most important asset. We’ll encourage you to make the most of your talents and continually develop your skills and knowledge. As well as realising your career ambitions, you’ll be making a positive difference to other people’s lives. We also offer a fantastic package of rewards and lifestyle benefits – from an attractive annual leave entitlement to access to a comprehensive employee benefits platform.

We are proud to be a diverse, multicultural university. We are committed to building a truly inclusive culture where diversity is championed. Applications are particularly welcomed from individuals who will support the diversification within the University and support its development of a culture that is inclusive and welcoming to all.

The University is committed to providing a safe environment to study, work and visit, protecting children, young people and adults at risk from harm and abuse. Our safeguarding policy and safer recruitment procedure outlines our approach, alongside other internal policies, procedures and guidance which can be found on our Safeguarding page.

Applicants applying for roles in regulated activity and that are listed as an exception under the Rehabilitation of Offenders Act 1974 will be required to disclose any spent and unspent convictions and undertake a Disclosure and Barring Service (DBS) Check at the appropriate level, the University will only ask an applicant to make an application for a DBS check if they are legally entitled to.