Registry Team Leader

Student Administration plays a vital role in the everyday operations of the University, overseeing a number of core administrative services which support every aspect of the student journey, from enrolment through to graduation. We put students at the heart of everything we do. Operating centrally, we collaborate across all our schools, faculties, campuses and partner institutions to help the University achieve its mission by ensuring that every student who studies with us has an exceptional experience, is able to achieve their potential, and can go on to enjoy a successful career. Our experienced specialist teams oversee the crucial administrative processes which ensure that our courses are delivered to the highest standards and that the University complies with all professional, statutory and legislative requirements. 

About you:

We are looking for an outgoing, well organised, pro-active and self-motivated individual to join the Student Administration team within Academic Registry. Your experience in Higher or Further Education administration should include expertise in working with complex databases with a high level of accuracy and attention to detail, along with the ability to work well under pressure, to prioritise your workload and that of your team and to meet deadlines. 

The ability to work as part of a team, to work flexibly and to multitask are essential requirements for this role. You will possess well-developed interpersonal skills, including the ability to deal with customers in a patient, friendly and efficient manner and will have the ability to communicate effectively, both verbally and in writing. Applicants will be educated to undergraduate degree level together with GCSE Maths and English. 

Current experience of working in Higher or Further Education administration is desirable, as is experience of delivering high quality customer service and line managing or supervision of staff. 

What we can offer you:

Our people are our most important asset. We’ll encourage you to make the most of your talents and continually develop your skills and knowledge. As well as realising your career ambitions, you’ll be making a positive difference to other people’s lives. We also offer a fantastic package of rewards and lifestyle benefits – from an attractive annual leave entitlement to access to a comprehensive employee benefits platform.

We are proud to be a diverse, multicultural university. We are committed to building a truly inclusive culture where diversity is championed. Applications are particularly welcomed from individuals who will support the diversification within the University and support its development of a culture that is inclusive and welcoming to all.

The University is committed to providing a safe environment to study, work and visit, protecting children, young people and adults at risk from harm and abuse. Our safeguarding policy and safer recruitment procedure outlines our approach, alongside other internal policies, procedures and guidance which can be found on our Safeguarding page.

Applicants applying for roles in regulated activity and that are listed as an exception under the Rehabilitation of Offenders Act 1974 will be required to disclose any spent and unspent convictions and undertake a Disclosure and Barring Service (DBS) Check at the appropriate level, the University will only ask an applicant to make an application for a DBS check if they are legally entitled to.

We are proud to share that we will soon be known as the University of Lancashire. Building upon nearly 200 years of academic excellence, this exciting new chapter reflects our commitment and ambition for Lancashire and beyond. We believe in helping people to seize every opportunity to flourish in education, at work and for life. Together, we’re here to help you achieve great things. 

Where opportunity creates success.