How to become a support worker

Interested in a career as a support worker? Our step-by-step guide will tell you all you need to know about getting into the industry.

What is a support worker? 

Support workers offer practical help and emotional support to vulnerable people to allow them to live a more independent life. 

Because there are many different types of support worker, your role purpose and responsibilities will change depending on your speciality. 

Qualifications 

The minimum requirements to be a support worker are a:

  • Grade 4 (C) or above in GCSE Maths and English
  • Level 3 qualification (A Level or BTEC) in a related subject

You may also be asked to have a:

  • Valid UK driving license (this will help you make home visits or travel to several locations in one day.)

You do not need a degree to become a support worker in the UK.

However, having a degree in a related subject can make your application stand out from the rest.

Pathways to becoming a support worker

There is more than one way you can become a support worker, some routes include:

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Types of support worker 

Support workers work in one of two support packages:

  • 24-hour support
  • Outreach support

They also typically work on either a 1:1 basis or a 2:1 basis. 

A person who requires 24-hour support needs at least one person with them at all times. This means you could be working with a person with support needs on a 2:1 basis (two support workers to one person supported.)

Outreach support hours may be more flexible as this support is provided depending on the task. It can be activities like, taking a person with support needs on a local outing or supporting them with household tasks. This may be done on a 1:1 basis (one support worker to one person supported.)

Sectors of support work

The role of a support worker can vary depending on what you specialise in, the most common types are:

Salary 

Salary for a support worker can vary depending on:

  • Which sector you work in (healthcare, disability, family, and many more) 
  • Whether you're hired by an agency, large company (such as the NHS), or an independent employer
  • Your contract type (whether you're paid by the hour or month, on a zero-hours contract, or if you work full-time or part-time hours) 

The average full-time salary for a support worker in the UK is £31,745, according to Indeed.

The starting salary for a full-time domestic support worker in the NHS is £24,465, according to the NHS website. 

Building your CV

Employers look for a support workers who have the following skills:

  • Strong communication skills
  • Ability to work as part of a team
  • Adaptability to different situations
  • A Non-judgmental attitude
  • Resilience
  • Good organisational skills
  • A caring and compassionate attitude

Ways that you can show this on your CV include:

Frequently asked questions