Administration Assistant

When you work for the University of Lancashire, you’ll be part of a thriving community of talent that’s united in a common commitment to transform lives. We do this by delivering an outstanding educational experience and creating prosperity and opportunity in the communities we serve. Whatever your role, you’ll be playing a vital part in helping us achieve our vision.

About the role:

The successful candidate will provide a first point of contact for internal and external customers, and ensure all Estates Services Helpdesk, Reception, Car Parking, and general enquiries are dealt with and resolved by utilising the Computer Aided Facilities Management (CAFM) and booking software. They will also assist and provide day to day administrative support to the wider Estates team.

About you:

You will have proven experience in providing technical administrative support within a large, multidisciplinary team, delivering a high standard of customer-focused service. You will also demonstrate competence in document management, including maintaining effective filing systems and developing administrative procedures. Applicants should possess a minimum of GCSEs in English Language and Mathematics at grade C/Grade 4 or above (or equivalent qualifications or experiential learning). Strong organisational skills, accuracy, and attention to detail are essential, along with proficiency in IT systems such as Microsoft Outlook and Excel, including the ability to create and manage databases and generate reports. Excellent oral and written communication skills are required, as is the ability to work flexibly, manage competing priorities, and see tasks through to completion. You should be capable of working both independently and collaboratively, handling challenging situations with professionalism. 

What we can offer you:

Our people are our most important asset. We’ll encourage you to make the most of your talents and continually develop your skills and knowledge. As well as realising your career ambitions, you’ll be making a positive difference to other people’s lives. We also offer a fantastic package of rewards and lifestyle benefits – from an attractive annual leave entitlement to access to a comprehensive employee benefits platform.

We are proud to be a diverse, multicultural university. We are committed to building a truly inclusive culture where diversity is championed. Applications are particularly welcomed from individuals who will support the diversification within the University and support its development of a culture that is inclusive and welcoming to all.

The University is committed to providing a safe environment to study, work and visit, protecting children, young people and adults at risk from harm and abuse. Our safeguarding policy and safer recruitment procedure outlines our approach, alongside other internal policies, procedures and guidance which can be found on our Safeguarding page.

Applicants applying for roles in regulated activity and that are listed as an exception under the Rehabilitation of Offenders Act 1974 will be required to disclose any spent and unspent convictions and undertake a Disclosure and Barring Service (DBS) Check at the appropriate level, the University will only ask an applicant to make an application for a DBS check if they are legally entitled to.